Frequently Asked Questions

Shipping

Do you offer free shipping?

Yes! We offer free standard shipping on every order within the United States — no minimum purchase required.

Do you offer expedited shipping?

Yes. Expedited 2-Day Shipping is available for $15.00. Note: expedited shipping may not be available for P.O. Boxes.

How long does order processing take?

All orders are processed within 1–2 business days (Monday–Friday, excluding federal holidays) after you receive your order confirmation email. Orders placed after 12:00 PM EST begin processing the following business day.

Do you ship internationally?

We currently ship to addresses within the United States, including Alaska and Hawaii. We do not ship internationally at this time.

How do I track my order?

Once your order ships, you'll receive an email with a tracking number. Please allow 48 hours for tracking information to update.

Returns & Refunds

What is your return policy?

We have a 30-day return policy. You have 30 days after receiving your item to request a return. Items must be in the same condition as received — unworn or unused, with tags, and in original packaging. You'll also need your receipt or proof of purchase.

How do I start a return?

Not happy with your order? Email us first at information@everythinghomebyg.com and we'll do our best to find a solution before you ship anything back. If a return is the right path, we'll send you instructions on how and where to send your package. Please note that customers are responsible for return shipping costs.

When will I receive my refund?

Once we receive and inspect your return, we'll notify you of the approval status. If approved, your refund will be processed to your original payment method within 10 business days. If more than 15 business days have passed since approval, please contact us at information@everythinghomebyg.com.

Are there items that cannot be returned?

Yes — we cannot accept returns on sale items, gift cards, perishable goods, custom or personalized products, or personal care goods such as beauty products.

What if my item arrives damaged?

Please inspect your order upon arrival. If your item is defective, damaged, or incorrect, contact us immediately at information@everythinghomebyg.com. We will evaluate the issue and work with you on a resolution, which may include a replacement or refund.

Products

Where are your products made?

Our products are sourced from a mix of domestic and international manufacturers, carefully selected to meet our quality standards.

Do you offer exchanges?

The fastest way to get the item you want is to return your original item and, once the return is accepted, place a new order for the replacement.

Contact Us

How can I get in touch?

We're happy to help! Email us at information@everythinghomebyg.com and we'll get back to you as soon as possible.