Frequently asked questions
What is your return policy?
We want you to love your purchase. If you're not completely satisfied, you may return your item within 30 days of delivery for a full refund or exchange. Items must be unused, unwashed, and in their original packaging.
How do I start a return?
Simply reach out to our support team with your order number, and we'll guide you through the process. Once your return is approved, we'll provide instructions for sending the item back to us.
When will I get my refund?
Once we receive and inspect your returned item, your refund will be processed within 5–7 business days to your original payment method.
Can I exchange an item instead of returning it?
Yes — if you'd like a different size, color, or product, let us know when you contact us and we'll happily arrange an exchange, subject to availability.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
What if my item arrives damaged or defective?
Please contact us within 30 days of delivery with photos of the issue, and we'll send a replacement or issue a full refund at no extra cost to you.
